We do not store credit card details nor do we share customer details with any 3rd parties.
All orders require payment in full before despatch.
All orders placed before 1pm will be shipped out the same working day. Items ordered after 1pm will be shipped out the next working day. This excludes Weekends and National Holidays. On larger items, shipping to UK Isles, N. Ireland and Highlands may be subject to a surcharge.
Items under 2kgs where the delivery address is in the UK mainland will be shipped out with Royal Mail 1st Class delivery service which usually takes 1 – 3 working days.
Items under 2kgs where the delivery address is Overseas will be shipped out with Royal Mail International Tracked and Signed for delivery service (some countries do not accept the Tracked and Signed For shipping service therefore the shipping service will be a Signed For service only).
Items over 2kgs will be shipped with DPD for UK and Europe. Deliveries to UK Mainland are shipped on a next day delivery basis. The delivery time to Europe will be 3 – 5 working days. Items over 30kgs will be shipped to Mainland UK only using a freight delivery service which takes 3 working days from date of despatch.
Should your item arrive in a damaged condition we must be notified with 48 hours.
All purchases are covered by a 6 month return to base warranty unless otherwise stated.
We will either:
• Repair – and return the item to you at no extra charge
• Replace – and return the item to you at no extra charge
• Refund – the item including the original shipping charge
Warranty covers hardware only. Laptop batteries are not covered by warranty.